Services
Three ways we turn operations into systems.
Most engagements start with one of these and grow into the others once the first has paid for itself. All three are built around the tools you already use — we're not here to migrate your business onto something new.
01
Workflow Automation
Work moves between your tools without anyone copying and pasting it. The handoffs that currently depend on someone remembering just happen.
You need this when
Someone on your team is the glue between two systems. They export from one, tidy it up, and paste it into another — every week, or worse, every day. It works until they're away, and it quietly costs you hours nobody has ever added up.
What we build
- 01We map the handoff as it actually happens, including the exceptions people work around
- 02We rebuild it as a workflow that runs on a trigger or a schedule, not a reminder
- 03We add the error handling for the cases that used to need a human to notice
- 04You get a runbook covering what it does, what breaks it, and how to fix it
Typical outcomes
- Enquiry lands → CRM record created, owner assigned, follow-up scheduled
- Job completed → invoice raised, client emailed, job closed
- Weekly reporting assembled and sent without anyone building it
Proof
One platform for call logs, meetings, leads and campaign analytics.
- 4-in-1
- Calls · meetings · leads · campaigns
- Asana
- Replaced as our CRM
- In-house
- Not off the shelf
- Daily
- Used by our own team
Built with
- n8n
- Make
- Zapier
- HubSpot
- Google Workspace
- Xero
02
AI Voice Agents
Your phone answered around the clock. Callers get a real conversation, not a menu — and the details land in your system before anyone picks up.
You need this when
Calls come in while your team is already on a job, on another line, or gone for the day. Voicemail doesn't help — most callers don't leave one. They ring the next business on the list, and you never find out the enquiry existed.
What we build
- 01We script the agent around how your business actually answers the phone
- 02It handles the routine calls end to end — questions, details, bookings
- 03It escalates or takes a message the moment a human is genuinely needed
- 04Everything it captures lands in your calendar and CRM, not a separate inbox
Typical outcomes
- Books appointments straight into your calendar
- Captures caller details out of hours, when you'd otherwise get voicemail
- Escalates to a human the moment one is genuinely needed
Proof
Phones answered around the clock, without adding headcount.
- 24/7
- Phone coverage
- First ring
- Every call answered
- 0
- Calls missed after hours
- 0
- New headcount
Built with
- Twilio
- OpenAI
- Anthropic
- Google Workspace
- HubSpot
03
Internal Tools & Copilots
Custom systems for the work no off-the-shelf product fits — with an LLM inside, so your team can ask questions instead of hunting through rows.
You need this when
There's a spreadsheet your whole operation depends on. Everyone edits it, nobody trusts it, and it's out of date the moment someone saves. You've looked at off-the-shelf tools and none of them fit how you actually work.
What we build
- 01We replace it with a real application your team can use on a phone or a desk
- 02Most of the logging becomes automatic instead of manual
- 03An LLM sits inside the system so staff ask questions in plain English
- 04One live view, so office and field staff are looking at the same thing
Typical outcomes
- Replace the spreadsheet the whole operation quietly depends on
- One live view your office and field staff both trust
- Ask a question in plain English, get an answer from your own data
Proof
44 people ran dispatch on a spreadsheet. In 8 weeks, they didn't.
- 44
- Employees on one system
- 8 weeks
- To deploy
- Sheets → App
- Dispatch logging replaced
- Plain English
- Load status queries
Built with
- Supabase
- OpenAI
- Anthropic
- n8n
Not sure which one you need?
Most people aren't, and that's fine — it's what the audit is for. You describe where the time goes, we tell you which of these three actually fixes it, and we'll say so if the honest answer is none of them.
Get started
Ready to stop firefighting and start scaling?
We'll map your highest-ROI automations in a free 30-minute call with the founder.